This policy applies only to Sun Noodle gift shop merchandise, such as apparel, mugs, notebooks, and posters. It does not apply to food products.
Every Sun Noodle clothing item is printed on demand just for you, so we don't accept returns or exchanges for wrong size, color, or change of mind. Please check the size chart before ordering. Please don't mail items back without contacting us first; unauthorized returns can't be refunded.
Damaged, misprinted, or defective? Email us at Marketing@sunnoodle.com within 15 days of delivery with your order number and a clear photo of the issue. We'll send a replacement or refund.
Package hasn't arrived? Contact us within 7 days after the estimated delivery date so we can track it down.
Shipping address: Please double-check it at checkout. Packages returned because of an incorrect address or because they weren't picked up can be reshipped at the customer's cost.